9 out of 10 cases won.
You only pay if you win
Recover your money from the bank by exercising your consumer rights. Have you suffered bank fraud, unrecognized transactions or unauthorized charges? File a complaint with INDECOPI at no initial cost. You only pay if you win your case.
Financial justice in 3 simple steps
All digital, without going to any office
Register your case online
Complete a simple form with the details of your claim. No complicated paperwork.
Our experts prepare your complaint
File virtually before INDECOPI with a legal learning model that prepares the necessary documentation, validated by our expert lawyers specialized in consumer rights.
Follow-up until you recover your money
We keep you informed at every stage. You only pay when you recover your money.
Success stories
Thousands of Peruvians have already recovered their money with Legalado
Excellent service. Highly recommended. In my case, they worked on a results basis with a very fair commission and we won the case recovering about 90% of an amount I had already considered lost. Very professional!
Kevin
CASE N° 2069-2025/PS2
BCPThey helped me with everything I needed to recover the money that was lost in two financial institutions, I totally recommend them.
Sol
CASE N° 1594-2025/PS2
IBKExcellent service, they helped me solve my problem and communication was good.
Eduardo
CASE N° 2731-2025/PS2
BCPExcellent service. They helped me recover my money from the bank. Very professional and efficient throughout the process.
Virna
CASE N° 0843-2023/PS0-INDECOPI-AQP
BCPI totally recommend the service. They guided me through every step of the process and we managed to recover my money. Very satisfied with the results.
Franklin
CASE N° 0231-2024/PS0-INDECOPI-JUN
BCPExcellent service. Clear and transparent process. They helped me resolve my problem with the bank and I recovered my money.
Javier
CASE N° 2073-2023/CC1
BCPHighly recommended. The team was very professional and kept me informed throughout the process. We achieved a favorable resolution.
Víctor
CASE N° 0061-2023/PS0-INDECOPI-SAM
BCPExcellent attention and service. They helped me recover my money efficiently. Very grateful to the entire team.
Ammy
CASE N° 2373-2023/PS2
BCPProfessional and efficient service. They guided me step by step in the claim and we achieved a successful result. Highly recommended.
Peter
CASE N° 3043-2025/PS2
BCPVery satisfied with the service. The process was clear and we managed to recover my money. Excellent communication throughout the case.
Beyker
CASE N° 4051-2025/PS2
BCPBACKED BY THE BEST INSTITUTIONS
Part of the innovation ecosystem





Did the bank reject your claim?
You're not alone. Thousands of Peruvians face these problems every day.
Card fraud
Unrecognized purchases and the bank doesn't respond
Unauthorized charges
Fees and charges you never authorized
Rejected claims
The bank denies your request without justification
Abusive interest rates
Rates that don't match what was agreed
Thousands of Peruvians are already recovering their money
Why Legalado?
We are your ally in the fight for financial justice
No financial risk
You only pay if we win your case. Our success is directly linked to yours.
Legal experts
Team specialized in consumer law and INDECOPI procedures.
Fast process
Average resolution time less than 1.5 months. We keep you informed at every step.
88% successful cases
Proven track record recovering money for our clients.
Founders
Founding team committed to defending your financial rights

Mg. | MBA | International Master Roger E. Reyes Luna Victoria
CEO
CAL 8719
Master in Civil and Commercial Law, MBA from PUCP and International Master in Leadership from EADA Business School. Lawyer specialized in corporate law with experience in financial, technological and regulatory sectors. Legal advisor for startups and university professor.

Law. Juan Miguel Rojas Vásquez
COO
CAL 8074
Lawyer specialized in administrative law, particularly in consumer protection in the financial sector, with more than ten (10) years of experience in consumer protection.

Gloria María Alarcón Díaz
CMO
Bachelor in Economics and International Business with specialization in Data Science. With more than 2 years of experience as Community Manager, integrates data analysis with strategic management of digital communities to optimize communication and engagement.

Javier Carrasco
CTO
Professional with more than 23 years in Telecom and ICT, specialized in PM4R project management. Experience in mobile network engineering, telecommunications infrastructure and development of scalable web solutions. Winner of STARTUP Perú 7G and founder of WAWA Laptop, with focus on high-impact technological innovation.

Mg. | MBA | International Master Roger E. Reyes Luna Victoria
CEO
CAL 8719
Master in Civil and Commercial Law, MBA from PUCP and International Master in Leadership from EADA Business School. Lawyer specialized in corporate law with experience in financial, technological and regulatory sectors. Legal advisor for startups and university professor.

Law. Juan Miguel Rojas Vásquez
COO
CAL 8074
Lawyer specialized in administrative law, particularly in consumer protection in the financial sector, with more than ten (10) years of experience in consumer protection.

Gloria María Alarcón Díaz
CMO
Bachelor in Economics and International Business with specialization in Data Science. With more than 2 years of experience as Community Manager, integrates data analysis with strategic management of digital communities to optimize communication and engagement.

Javier Carrasco
CTO
Professional with more than 23 years in Telecom and ICT, specialized in PM4R project management. Experience in mobile network engineering, telecommunications infrastructure and development of scalable web solutions. Winner of STARTUP Perú 7G and founder of WAWA Laptop, with focus on high-impact technological innovation.
Frequently asked questions
Everything you need to know about Legalado